Résumé

Hello! I'm not looking for a new career at the moment, but I'm more than happy to work or volunteer on anything I might come across--time permitting.

Industry Knowledge

  • Administrative Assistance
  • First Aid
  • Hospitality
  • Inventory Management
  • Restaurant Management
  • Safety Reporting
  • Sales
  • Security
  • Social Media

Tools and Technologies

  • Angular
  • AED
  • C#
  • CPR
  • CSS
  • Debian
  • EPUB
  • Fedora
  • GIMP
  • HTML5
  • Hugo
  • JavaScript
  • Linux
  • Microsoft Office
  • PHP
  • RDFa
  • SQL
  • TypeScript
  • WBAT
  • Windows

Interpersonal Skills

  • Conflict Resolution
  • CRM (Aviation)
  • CRM (Sales)
  • Employee Relations
  • Hiring
  • Team Building
  • Training

Languages

  • English
  • Filipino
  • French
  • Japanese

Certifications

  • USA FAA CODP - FA Group II

Experience

Flight Attendant Trainee Delta Air Lines - Atlanta, GA, 30354, USA

Worked: From to

A flight attendant trainee has received a conditional job offer from an airline to attend their training program to become a flight attendant. During this time I will be reviewing flight attendant regulations set forth by the Federal Aviation Administration and Delta Air Lines. I will also be taking written tests and performing practical evaulations to make sure I'm fit to work as a flight attendant after graduation from the program.

Check Flight Attendant Frontier Airlines - Denver, CO, 80239, USA

Worked: From to

This is a USA FAA-required position for airlines under 14 CFR § 121.434. The Check Flight Attendant role is a qualified Flight Attendant Supervisor who personally observes the performance of new flight attendants performing their duties on their Initial Operating Experience (IOE). My role in the process is to assess their competency to work as a required crewmember without supervision and to be a resource for new and current flight attendants on government regulations and company policies, contract, and guidelines.

Flight Attendant Frontier Airlines - Denver, CO, 80239, USA

Worked: From to

As a flight attendant, I am in charge of making sure our inflight policies as set through our corporate standards and the code of federal regulations are followed to ensure the safety, security, and comfort of our passengers and planes. In addition to following the rules and regulations set in our manuals and handbooks, I inform other flight attendants and the company of potential safety and security incidents by conversations about safety concerns and through WBAT.

Self-Employed Don Geronimo Consulting - South Elgin, IL, 60177, USA

Worked: From to Present

I have done content creation, web design, eBook binding and publishing, social media strategy setup, and digital print design projects as a freelance consultant since 2008. My focus has been on small businesses who needed help starting up their Internet and social media presence, writers who want to publish their works to digital platforms, and aspiring bloggers and experts who need help getting started.

Account Manager SourceMob LLC - Wayzata, MN, 55391, USA

Worked: From to

I started with SourceMob LLC to make Human Resources easier and more social, providing operations administrative support, data entry and analysis, customer relationship management, and various other tasks that take advantage of my diverse skillset and can-do attitude.

Assistant Manager Smashburger - Saint Paul, MN, 55116, USA

Worked: From to

Starting as a Guest Service Expert, I volunteered to learn more about the restaurant business in a span of two years to learn to be a Cook, become a Shift Leader, and learn the foundational skills to eventually become part of management proper. Training new team members and shift leaders, enforcing corporate excellence and health standards, managing inventory and recipes to reduce shrinkage, and keeping consistent and amicable customer service skills was my day to day.

Projects

Is Your Social Recruiting Toast Burning?: The Ultimate Talent Acquisition Guide
Cover of 'Is Your Social Recruiting Toast Burning?'

I have handled the binding and Amazon Kindle publication of Jeffery Giesener's Is Your Social Recruiting Toast Burning?, a compilation of experience assisting many companies—big and small—on using Internet and Social media best practices to broadcast company content information and open jobs into engaging channels where candidates search for jobs.

CSS pages were refined and SVG was utilized in images to make the reflowable ePub consistent-looking between platforms and devices. After less than one month of availability on Amazon, Is Your Social Recruiting Toast Burning? is #217 in Social Media for Business, #356 in Social Media, and #441 in Human Resources and Personnel Management.


Matthew Hope Website - 2014
Photograph of Matthew Hope posed underneath a tree in autumn

A one-page website using HTML5 and JavaScript with jQuery to help promote a good friend and local musician in the Minneapolis, Minnesota, area. The project was designed for limited resources--no server-side scripting--and high accessibility in mind to ensure the widest audience.


The Frontage Road: An American Life - 2012
Cover of 'The Frontage Road: An American Life'

I hand-created an ePub-compliant eBook, ready to be published on Nook, Kindle, and iBooks, for Bob Tuff's memoir, The Frontage Road. SVG was used to properly and responsively scale on whatever eBook device is used, and many checks and validations were done to make sure rendering was consistent on all devices.


The Well-Travelled Guru

A one-page website hub using the (now-defunct) Flavors.me service for the blog posts and social updates of Lorna Rockey, the Well-Travelled Guru. In addition to making sure the connections stayed valid, I also took care of much of the technology involved in keeping it together and updated.

Affiliations

Association of Flight Attendants - CWA LEC: 86 ORD

Involvement: Member (Rank and File) from to

The Association of Flight Attendants-CWA (AFA-CWA) is the flight attendant union organized by flight attendants for flight attendants. AFA represents nearly 50,000 flight attendants at 20 airlines, serving as a voice for flight attendants at their workplace, in the industry, in the media and on Capitol Hill. Simply put, the goal of flight attendants who become part of AFA-CWA is to negotiate better pay, benefits, working conditions and work rules at their airline, and to improve their safety on the job.

Education

Bachelor's Degree University of Saint Thomas - Saint Paul, MN, 55105, USA
  • Pursued: Music, Education; Mathematics Minor from to
  • Grade-Point Average: 3.83
  • Activities and Societies: Aquinas Scholars, Dean's List, Allies, UniteUST, Concert Choir, Liturgical Choir, Open-Source Software Club

I went to college to pursue a Bachelor of Music degree in Music and Education, which required a major in both. I also chose to pursue Mathematics to better-diversify myself in an education environment.

High School Diploma Chaska High School - Chaska, MN, 55318, USA
  • Pursued: High School Diploma from to
  • Grade-Point Average: 3.96
  • Activites and Societies: Speech Team, National Honor Roll, Concert Choir

My high school career included a rigorous number of advanced placement classes in Government, Economics, Physics, Calculus, and French; along with the school's speech team and concert choir. I joined the national honor roll because of my consistently high grades and extracurricular activities. Private violin lessons occupied my time after school.